Viktoria LenkovaDownload CV

Selected work

Case studies by area

Each case study describes the business need, my contribution and the outcome. The portfolio includes work in companies and within the Data solution outsourced analytics team. A project may cover several areas of analytics.

My analytics projects

Projects shown: 17

Commercial analyticsProject lead

Pricing framework for four brands

Price positioning for four brands, cost control and higher average order value through pricing across the product range.

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Customers & productProject lead

A new loyalty programme mechanism

A programme to encourage repeat purchases, increase order frequency among regular customers and reactivate inactive customer segments.

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Commercial analyticsProject lead

Transaction-level unit economics

Allocating outlet P&L expenses to individual transactions to assess sales channel profitability and inform budget decisions.

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Business process automationProject lead

Automating promotion approvals

Established a promotion approval and launch process, from a shared Google Sheets register to automation in an internal approval system.

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BI & processesProject lead

Implementing BI reporting for commercial and marketing teams

End-to-end BI implementation: business analysis, data marts, reports for executives and managers, access configuration and ongoing support.

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People analyticsExpert contributor

Workforce efficiency analytics

A methodology for assessing labour requirements and calculating frontline staffing by hourly time slot, based on outlet workload and production capacity.

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Customers & productProject lead

Personalised incentive programme

Personalised tasks to grow partner traffic: setting targets and bonuses for each partner–product combination and allocating the budget across the full programme period.

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Customers & productProject lead

B2C customer segmentation and lifecycle

Customer segmentation using RFM and LTV, communication design informed by the customer journey, and automated messaging following A/B tests and comparisons with control groups.

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MarketingProject lead

End-to-end marketing funnel for a CPA network

Connecting advertising costs and registration sources with partner onboarding, activation and actual profit for a CPA network.

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OperationsProject lead

Monitoring payout times and channels

BI reporting for finance: monitoring payout requests by processing time and channel, prioritising delays and supporting team KPI delivery in a B2B partner network.

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People analyticsProject lead

People analytics for management decisions

Data collection and BI reporting for an employee retention programme: activity tracking, HR team KPIs, headcount and turnover measures, and workforce cost analysis.

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BI & processesExpert contributor

Change monitoring and personalised alerts

Delivering meaningful exceptions to the people able to act on them.

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Data & knowledgeExpert contributor

A shared framework for business metrics and methodologies

Working with the analytics team to develop a metric tree and standardise calculation and data collection methods across the company.

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Data & knowledgeExpert contributor

Training and sharing analytical knowledge

Expert participation in training and practical knowledge sharing.

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OperationsAnalyst

Inventory turnover and steel product sales

An inventory management methodology, replenishment monitoring and sales team analytics.

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Data & knowledgeAnalyst

BI and analytics for a network of MRI centres

From 1C and CRM data to sales, room utilisation, customer journey and repeat-visit analytics.

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Commercial analyticsAnalyst

P&L and commercial analytics for Wildberries and Ozon

Full cost structure, product profitability, inventory management and promotional effectiveness.

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Get in touch

I’d be happy to discuss working together

We can discuss ongoing collaboration, a project or a specific analytical task. Contact me by email or WhatsApp.

I live in Tbilisi, Georgia.

I am available for remote collaboration only and am not open to relocation.

I work under employment contracts governed by the Russian Labour Code, civil-law services contracts (GPH), employment contracts governed by the Georgian Labour Code, or as an individual entrepreneur registered in Georgia.